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Policies




PAYMENT
PayPal accepted-Online payment is due at time of purchase. Secure online payment may be made using your credit card, debit card or bank account through PayPal. PayPal provides a safe, quick and simple means to purchase online using ssl encryption to protect your private information. You do not need a PayPal account to use this method of payment with our shopping cart. However, you do have the option to sign up for an account with PayPal absolutely free of charge. To learn more about Paypal's services, visit their website at www.paypal.com.
Money Orders accepted-Payment is due within 7 days of purchase and orders will ship after funds have cleared. If payment is not received within 7 days, the item will be re-stocked into our inventory and re-listed.
     Please make Money Orders out to Love Notes
     Address: Love Notes, 6713 Longmeadow Drive, Sachse, TX 75048
     Phone: 972.414.9700

SALES TAX
Texas residents will be charged a sales tax at the current rate of 8.25 % added at checkout.

USA SHIPPING

All orders will be shipped using your choice of USPS Priority Mail, USPS First Class Mail or USPS Parcel Post. In stock items will be shipped within 48 hours. In case of back orders, you will have the option to wait for the item, choose an item of equal value or receive a full refund.

INTERNATIONAL SHIPPING
Priority Mail is highly recommended for international shipping. Love Notes Lane is not responsible for loss if you do not choose Priority Mail.

INSURANCE
Shipping Insurance is strongly recommended. Please note if you do not choose insurance, uninsured lost or damaged items will not be covered by the shipper. Love Notes Lane is not liable for refund due to loss or damage by the shipper. If an item is lost or damaged, you must file a claim with the shipper (USPS). The shipper is responsible for your refund. You must keep all original packing intact with your item or your claim may be rejected.

RETURNS/REFUNDS
Your satisfaction is very important to us! If you are not satisfied with your purchase, please contact us immediately by email
so we can begin resolving the problem (Carol@lovenoteslane.com). You may choose a full refund minus shipping or you may choose another item of equal value to replace your item. All returns need prior approval and a Return Authorization Number is required. Returns must be insured and packaged securely in their original packaging and in original condition and must be returned within 15 days of purchase. Buyer is responsible for shipping charges. All sales are final on custom orders.

PRIVACY
Love Notes Lane will not share your name, address, phone number, email address or any other information. We respect your privacy and we only use this information to process your order.


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